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blog|Unified Commerce

How to Use Instagram Live Shopping in 2026

Learn how Instagram Live shopping works in 2026, how Shopify brands route viewers to checkout, and how to plan live events that support sales.

by Tamara Franklin
/ Brinda Gulati
three phone screens with a beauty influencer posting videos
On this page
On this page
  • The benefits of using Instagram live shopping
  • What to feature in an Instagram live shopping event
  • How to plan a successful Instagram live shopping event
  • How does Instagram live shopping work with Shopify?
  • Instagram live shopping FAQ

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Instagram live shopping lets you sell products through a live Instagram broadcast, typically by showing items, answering questions, and inviting viewers to purchase.

Meta discontinued the native Instagram Live Shopping product-tagging feature in 2023, but live commerce is returning to the platform in a different form. In June 2026, Meta introduced Live Video Ads on Instagram, allowing you to promote live streams beyond your followers.

As of Q2 2026, Meta reports that 3.6 billion people use Meta apps each day, where its AI discovery engine recommends products inside content. This guide covers how Instagram live shopping works and how to integrate it with Shopify. 

The benefits of using Instagram live shopping

Shopify retailer Ça Marche Shop sells one-off vintage and French antiques through Instagram Live. The brand’s founder Laura Lajiness Kaupke says in an article on Domino that the format is “modern-day televised sales, just like on QVC.”.

Only here, shoppers can ask to see a piece from another angle and get condition or product details in real time.

  • Instagram already has a willing, ready-to-buy audience. Instagram reached 3 billion monthly active users in 2025. In Power Digital Marketing’s “2026 State of Social Media Trends Report”, 37.2% of US adults said Instagram was the social platform they were most likely to shop from, putting it ahead of TikTok at 30.5%.
  • Live video can answer the question stalling a purchase. Is the fabric sheer? How big is that lamp next to a person? What does the product look like in motion? A 2025 study of livestream shopping for sustainable clothing found that vividness influenced viewers’ emotional responses, while social presence positively affected their intention to keep watching.
  • Live commerce can convert, provided the buying path stays short. According to Savings.com’s “2025 Live Shopping Statistics” report, 60% of consumers surveyed had watched live shopping and 33% had purchased through it. The bigger conversion levers were exclusive discounts and product-quality assurance, but 20% to 25% of consumers said an easier checkout process would make them more likely to buy.
  • Live shopping creates a reason to buy now. A 2026 study of livestream shoppers found that scarcity cues significantly increased impulse-buying tendencies, with perceived competition and the “bandwagon effect” helping drive the response. Limited drops and live-only offers can further capitalize on that immediacy, provided they’re approached ethically.

Take the travel brand Calpak. The Shopify retailer first used Instagram Live to demonstrate products and answer customer questions, but conversion hovered at just around 1%. 

When they tested the same livestream simultaneously on their own site, they sold $79,000 worth of inventory in under 45 minutes; onsite livestream conversion later reached about 19%. Calpak kept Instagram for community-building, but brought the transaction closer to their own checkout on Shopify.

“Customers can check out while they’re watching, and the video stays live with them. The engagement is insane; we get so many questions,” said Jeannie Shin, director of marketing and sales in an interview with Retail TouchPoints.

What to feature in an Instagram live shopping event

The best material for live shopping is something shoppers benefit from seeing, or something that provides them with helpful information or a way to engage with your products in a way that they wouldn’t otherwise have access to. 

Product demonstrations and tutorials

Live demos give you the opportunity to show the part of the product that static photographs struggle with. That’s often texture, scale, movement, and setup. 

Camera Ready Cosmetics, for instance, has built an entire Camera Ready LIVE series around this idea on Instagram. Their sessions bring in brand founders and professional makeup artists for live demonstrations, including a Make Up For Ever HD Skin Foundation demo with the brand's director of artistry. 

And if you miss the Live, the demonstrations remain available in their education library:

Camera Ready Cosmetics webpage featuring their Instagram Live makeup demonstrations and tutorials.
Camera Ready Cosmetics turns common product questions into Instagram Live demonstrations with makeup artists and brand experts.

There’s a good reason to choose instruction ahead of a hard sell, too. In Wyzowl’s 2026 video marketing research, 96% of surveyed consumers said they’d watched an explainer video to learn about a product or service, and 85% said a video had convinced them to buy.

Product launches and limited-time offers

You can use Instagram Live to give a product launch a start time instead of just adding another SKU to the site. Announce the event ahead of time; then preview the product, show how it works, answer questions, and give viewers something they can only get by showing up: early access, a limited bundle, free shipping, or a short-lived discount.

The swimwear brand Eidon paired an Instagram “adventure takeover” with influencer marketing and a live giveaway. As a result, sales rose 318% from the previous day, while the event reached nearly 19,000 people on Instagram. 

Creator-hosted Q&As

A creator can bring a point of view—and an audience—that a brand host may not. Give them room to field the questions shoppers are already asking about fit, ingredients, styling, compatibility, or how they use the product themselves. 

Handbag designer Rebecca Minkoff, for example, joined PurseBlog founder Meaghan Mahoney Dusil for an Instagram Live built around audience questions about “bags and life.” PurseBlog invited readers to submit questions during the broadcast and, separately, promoted a 35% Rebecca Minkoff discount to their community.

PurseBlog article announcing an Instagram Live Q&A with Rebecca Minkoff and a 35% reader discount.
Source

For paid creator work, agree on the products, offer terms, factual claims, and off-limits claims before the camera goes on; approve the facts. Meta requires its paid partnership label for branded content, including gifted products, while the FTC says livestream disclosures should be clear and repeated periodically because viewers can join midway through.

Non-sales programming

Programming interviews, workshops, founder chats, and behind-the-scenes sessions can enhance Live's sense of community, so it’s not something that followers only see when a launch needs promoting.

Ready-to-wear fashion brand Tibi does this with founder Amy Smilovic’s Style Class sessions on Instagram Live. The weekly broadcasts teach viewers how to think about proportion, styling, and personal taste. The advice has standalone value even for viewers who don’t own a Tibi product. That gives them something to return for, while comments and questions give the brand a live read on what their community is thinking about.

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Angelina Ly was 14 when she saw slime take off among her peers. She started making her own, and in the five years since, expanded Firefly Slime into an empire. She found success in building communities on platforms like TikTok and Instagram, where she tailors content to each channel and audience.

Hear Angelina’s Story

How to plan a successful Instagram live shopping event

To sell on Instagram, you first need a professional Instagram account, typically an Instagram Business account, connected to your company’s Facebook Page. If you’re on Shopify, you can then connect Facebook & Instagram via the Meta sales channel to sync your product catalog. 

From there, treat the broadcast like an ecommerce campaign with a run of show, distribution plan, mobile creative, and a job for every interactive element:

Plan the run of show and buying path

Decide who’s doing what before the red light on the camera comes on. The host should know the order of featured products, the talking points for each, when an offer appears, and the call to action (CTA) that follows it. A moderator can watch comments, surface questions, and handle routine queries while customer service staff pick up anything involving orders, shipping, returns, or account-specific problems.

Instagram Live also lets hosts pin a comment, which is handy for keeping the session topic, offer code, or buying instructions visible as new viewers arrive. The CTA should change with each product; point viewers to the relevant product or collection after its demonstration, repeat any time-sensitive offer before moving on, and make the route to Shopify Checkout easy to remember.

Promote the event across paid, owned, and creator channels

Treat the Live like a campaign launch. Build the same date, time, offer, and product story into feed posts, Reels, Instagram Stories, email, SMS, and your storefront. Instagram also lets professional accounts add event reminders to posts so followers can opt in to notifications.

Then give partners a role in distribution. Instagram’s Live Rooms let a host bring in up to three guests, including creators, experts, or partner brands. 

Paid distribution has changed on Instagram. In June 2026, Meta introduced Live Video Ads on Instagram, allowing eligible businesses to turn an active livestream into an ad and reach people beyond their followers. For enterprise teams, that means paid social, customer relationship management (CRM), creator, and organic Instagram calendars can all point to the same window. 

Design the stream for mobile viewing

Instagram Live is built for a vertical phone screen, so compose for 9:16 from the start. Instagram recommends a vertical 720 x 1280 feed for Live Producer.

Keep the product close enough to the camera so customers can inspect without pinching the screen, and leave breathing room around the bottom of the frame where comments accumulate.

For a more produced broadcast, Instagram Live Producer can accept feeds from streaming software, while Shopify apps can add commerce-specific layers. SoldLive, a Built for Shopify app, supports on-screen product overlays for Instagram Live, barcode scanning to update those overlays, and simultaneous Facebook/Instagram streaming.

Keep product names, prices, and CTAs readable at phone size. SoldLive also supports Instagram Live “comment-to-buy”": each product is assigned a number, and shoppers comment the relevant number when they want to buy., SoldLive automatically send the correct customer a DM that leads to the merchant’s Shopify checkout. 

SoldLive graphic showing a shopper commenting a product number, receiving a DM, and proceeding to Shopify checkout.
SoldLive turns Instagram Live comments into a DM-to-Shopify-checkout flow, keeping the buying instruction simple enough to follow on a phone.

Use interactive formats with a clear job

Decide what each format is supposed to accomplish. A 2026 study of 540 online consumers found that livestream interactivity didn’t directly increase short-term purchase intention; rather, it strengthened viewers’ sense of presence and authenticity, which built trust and, in turn, purchase intent.

A Q&A can surface purchase objections, and possibly provide answers that overcome them; a tutorial can teach shoppers how to use the product; a creator or expert guest can bring specialist knowledge and another audience; and a game or challenge can introduce a product feature.

Jones Road Beauty, for example, has used Instagram Live for a founder-led Q&A, with Bobbi Brown answering viewers’ product questions in real time:

How does Instagram live shopping work with Shopify?

Instagram supplies the audience and livestream. Shopify can supply the catalog, storefront, checkout, inventory, and order management behind an Instagram Live. 

  1. Connect Facebook & Instagram by Meta. Add the free Facebook & Instagram by Meta sales channel in Shopify. You’ll need a live Shopify store, a Facebook account with a published business page, a connected Meta business portfolio, and the appropriate account permissions.
  2. Check Meta commerce eligibility. Your business must operate in a supported country, comply with Meta’s commerce policies, and sell products that customers can purchase from a verified domain. The Instagram account and Facebook assets need an established, trustworthy presence before Meta will approve a shop.
  3. Sync the products you want to sell. Shopify maintains one Meta product catalog across Instagram Shopping, Facebook Shop, and Meta advertising. Your eligible products must, among other requirements, be physical/shippable, have a return policy, meet Meta’s title, description, and image specifications, carry a Google Product Category, and comply with Meta commerce policies. 
  4. Set up the surrounding Instagram shopping surfaces. Once Meta approves the account and catalog, Shopify products can be tagged in Instagram posts and Stories. A product has to be available in both the Meta catalog and Shopify online store before it can be tagged; for products with variants, the team selects the relevant variant when creating the tag.
  5. Route the Live to Shopify checkout. For standard Instagram Shopping, Meta now sends shoppers to checkout on the seller’s website, where they complete the purchase in the Shopify store. That change took effect in August 2025. For the Live itself, direct viewers to the exact product or collection and reinforce it in comments and surrounding Stories.
  6. Add a Shopify-compatible live-commerce app to automate the handoff from Instagram Live to Shopify checkout. Selmo can turn Instagram Live comments into automated orders and send shoppers checkout links by message. For larger programs, Sprii supports Instagram multistreaming, Shopify catalog imports, branded graphics, automated reminders, inventory management, and analytics.

The Shopify swimwear brand Vetchy uses SoldLive to connect Instagram Live comments with Shopify checkout. They also have a dedicated sales path around Instagram Live, including an IG Live Sale collection and event-specific discount code. 

VETCHY IG Live Sale collection showing swimwear and a banner offering 20% off with code IGLIVE.
Source

In a 2024 Shopify App Store review, Vetchy said the SoldLive-Shopify integration let Instagram viewers select variants through automated DMs while Shopify handled fulfillment. SoldLive’s public response to the review says the brand generated $15,000 in sales from their first Instagram Live.

“I feel like I could start a live sale only business to make money with this app. Go for it!” says the team at Vetchy.

Read more

  • Social Commerce Examples, Features, and Platforms to Uplevel Your Business
  • What is Social Commerce? Trends and Key Insights for 2025
  • 10 Best Social Commerce Platforms and Apps in 2025
  • Social Commerce Strategy: Improve Your Social Selling With These 9 Best Practices
  • Instagram Ecommerce: Strategies & Examples (2025)
  • Global Ecommerce Statistics: Trends to Guide Your Store in 2025
  • The State of the Ecommerce Fashion Industry: Statistics, Trends, and Strategies to Use in 2025
  • Live Shopping: A Complete Guide to Livestream Selling
  • Ecommerce Influencer Marketing: A Complete Guide (2025)
  • How to Increase Return on Ad Spend (ROAS) in 2025

Instagram Live Shopping FAQ

Can you do live sales on Instagram?

Yes, eligible brands can use an Instagram Live broadcast to demonstrate a new product, run product tutorials like a makeup tutorial, answer questions, and bring in a creator or co-host. The old in-stream checkout is gone, so most online sales now happen by routing potential customers from the live stream to the brand’s ecommerce site or through a DM-to-checkout flow.

Do I need 1000 followers to do Live on Instagram?

Yes. Since August 2025, Instagram has required a public account with at least 1,000 followers to start a Live broadcast, including online shopping on Live. Meta confirmed the change to TechCrunch; accounts below the threshold can’t start Live, regardless of how much customer engagement they have elsewhere on the platform.

Is Instagram Live Shopping still available?

Not in its original form, and not as you may remember it. Instagram retired native Live Shopping on March 16, 2023, which means brands can no longer tag products inside a live session or let viewers purchase directly from the broadcast. Instagram Live, Q&As, guest broadcasts, and other audience-interaction features remain. 

In 2026, Meta added Live Video Ads to Instagram, while its newer native live shopping tools are currently on Facebook.

How do brands set up Instagram Shopping with Shopify?

Instagram works with Shopify through the Facebook & Instagram by Meta sales channel. 

  1. Connect an eligible professional Instagram account, Facebook Page, and Meta business portfolio.
  2. Make sure you meet Meta’s commerce requirements. 
  3. Sync eligible Shopify products into the shared Meta catalog. 

You can tag products in Instagram posts and Stories, and shoppers who select View Shop are routed to Checkout on seller’s website to complete the live shopping experience in Shopify.

How can brands sell during Instagram Live without product tags?

Build the buying path around the Live instead. For example:

  • Pin a comment with the featured product or offer. 
  • Direct viewers to a dedicated Shopify product or collection page. 
  • Use tagged Stories before and after the live event, or add a Shopify live-commerce app that turns comments into DMs containing checkout links. 

That lets loyal customers continue shopping after the video content ends while preserving the real-time audience interaction that makes Live different from other social media channels. 

Is it free to sell stuff on Instagram?

Yes, Instagram Shopping itself is free to set up, and Shopify’s Facebook & Instagram by Meta sales channel is free on all Shopify plans. You’ll still pay your normal Shopify plan and payment-processing costs, plus any optional spend on Meta ads or third-party apps. 

In the US market, eligible merchants can also use Shopify-enabled direct checkout on some Meta platforms with no additional Meta selling fee beyond standard payment processing. For an ecommerce business, that means Instagram can function as one of several social media platforms for online retail without charging just to publish products or hit the broadcast button for a Live.

by Tamara Franklin
/ Brinda Gulati
Updated on Oct 1, 2026
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by Tamara Franklin
/ Brinda Gulati
Updated on Oct 1, 2026

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